top of page
-
How long does shipping take?Please allow 4–7 days for order processing since each piece is made-to-order. After fulfillment, shipping times vary based on your location. Domestic orders typically arrive within 2–5 business days once shipped. International delivery times may vary based on your country’s customs process.
-
Why hasn’t my order shipped yet?Since all of our pieces are handmade and made-to-order, please allow 4–7 days for processing before your order ships. You’ll receive a confirmation email with tracking details once your item has been fulfilled. We promise—it’s worth the wait.
-
How do I track my order?Once your order has been fulfilled, you’ll receive an email with your tracking number. You can use that link to follow your package’s journey. If you haven’t received tracking info after 7 days, feel free to reach out to us at info@thatsmyking.store with your order number.
-
Do you accept returns or exchanges?Because each item is handmade and made-to-order, we do not accept returns or exchanges. Please carefully review the size guides and item details before purchasing. We appreciate your understanding as we create each piece with intention and purpose.
-
Need Help With a Product?Have a question or concern about your order or one of our items? We’re here to support you. Please fill out the form below or email us at info@thatsmyking.store, and our team will get back to you within 48 hours. ✨ Don’t forget to include your order number so we can assist you as quickly as possible.
bottom of page