top of page

Refund Policy

Return/Refund Policy

Final Sale Notice
 
 
ALL SALES ARE FINAL – Each item is made to order and customized just for you. Please review all item specifications carefully before purchasing.
 
That’s My King is not responsible for any issues once packages have been marked as delivered by postal carriers.
 
 
 
Return & Exchange Policy
 
 
We hope that you love all your purchases from That’s My King! Because each item is custom-made, we do not accept returns or exchanges at this time.
 
Please review the product description, including sizing and size guides, before placing your order. Items that “do not fit” upon arrival are not eligible for return.
 
If you have any questions regarding this policy, please contact:
📧 Jeffrey Martinez at info@thatsmyking.store
 
 
 
Damaged Items
 
 
If you believe your item is damaged, you must report it within 2 days of receiving your order.
 
To report damage, email us at info@thatsmyking.store with:
 

  • A brief description of the issue

  • Clear photos of the damage

 
 
Note: Color variation due to lighting, monitor resolution, or photo effects does not qualify as damage.

Refund Policy - The Basics 

What to Include in the Refund Policy

bottom of page